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Sunday 23 March 2008

Library 2.0 Conclusions

So where do I stand in the Library 2.0 spectrum?
I think it's fairly obvious that I am a supporter of Library 2.0 technologies. There are so many ways the library could use them to interact with patrons and attract new patrons. We could notify patrons of new library events and services using RSS feeds. We could allow users to share their photos of the local area using Flickr. We could use tagging and tag clouds to allow users to explore a particular subject and find out the topics that library patrons are most interested in. We could create subject guides using Wikis. We could post audiovisual guides to the library on YouTube. We could also attract new library patrons and start up discussions about library services using social networking. If we really wanted to be adventurous, we could start up a second life book club. Then we wouldn't have to worry too much about places filling up.
The question is: How do we do this?
These technologies are only just starting to emerge and develop. The majority of people who use these technologies are aged between 15 and 35. As time goes on more and more people will start to use web 2.0 but for now we need to work with a small number of patrons. We could increase this number by encouraging use of new technology through slightly older technology: email. Email is used by a wider range of people and so could be a good jumping off point for marketing new online services. For example, we could send out monthly enewsletters to patrons notifying them of library events, services and any new technologies. In addition to Internet Training Courses, we could also conduct Web 2.0 courses so that Patrons that are unfamiliar with the technology have an opportunity to learn and ask questions about it. We could also provide RSS feeds. In order to attract new patrons, we could use MySpace or FaceBook. While this might only attract some younger people it is a good way to present our services online. I think by taking small steps, we can gradually make Web 2.0 technologies a permanent part of library services.

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